Winmatch Contact Us
Get in Touch
Direct Contact Options
support@winmatch.com
+91 86753 15681
Available 24/7 directly on our website
@winmatch_support
Response Time Promise
Frequently Asked Questions
How do I verify my account?
To verify your account, go to your profile section and select "Verify Account." Upload clear photos of your ID, a selfie, and proof of address. Verification is typically completed within 24 hours.
What payment methods are available?
We offer a wide range of payment options including UPI, NetBanking, PayTM, PhonePe, credit/debit cards, and various e-wallets popular in India. All transactions are encrypted and secure.
How long do withdrawals take?
Most withdrawals are processed within 15 minutes to 4 hours, depending on the payment method. VIP members enjoy priority processing for even faster withdrawals.
How can I claim welcome bonuses?
New players can claim welcome bonuses by making their first deposit and entering the relevant bonus code during the deposit process. Visit the promotions page for current offers.
What should I do if I'm concerned about my gambling habits?
We promote responsible gaming. Contact our support team to discuss options like deposit limits, time-outs, or self-exclusion. We can also provide information about professional help resources.
VIP Support
As a valued VIP player, you'll receive personalized attention and expedited service.
Available via direct line for immediate assistance
Jump the queue on all inquiries with prioritized handling
Not a VIP yet? Reach out to learn about our exclusive VIP program benefits and how to qualify.
Responsible Gaming
We are committed to providing a safe and responsible gaming environment for all our players.
Contact our responsible gaming team at: responsiblegaming@yourcasinoname.com
We partner with several gambling support organizations in India to ensure you have access to professional help if needed:
- Hope Trust, Hyderabad
- Gambling Therapy Helpline
- The Anonymous Foundation
To request self-exclusion, please contact our support team or visit your account settings.
Experience the Best Gaming Support in India
Our team speaks Hindi, English, Tamil, Telugu, and more regional languages to serve you better
Secure & Encrypted
All communications are protected with SSL encryption
Licensed & Regulated
Operating under valid gaming licenses
Fast Response
Average resolution time: 10 minutes
24/7 Support
Always available, never closed